What Does It Mean When a Roofing Contractor is a Member of the NTRCA? Does It Really Make Them Different than Other Roofers in North Texas?

A roofing contractor who is a member of the NTRCA really does stand apart from other roofers in North Texas! To become a member of the NTRCA, contractor members must meet the following criteria:

  • The company must have a local address in North Texas (defined as the area south of Oklahoma, east of Abilene, west of Louisiana, and north of Waco) and must provide proof (with a utility bill that is no less than 3 months old or a lease agreement that is current).
  • The company must be a registered business with the state of the Texas or with a county in North Texas.
  • The company must be in good standing with the Better Business Bureau (BBB). If listed with the BBB, the company must have a B rating or above.
  • The company must represent and warrant that they hold and will maintain General Liability Insurance (consumers: please ask to see a roofer's certificate of insurance and call their insurance company to verify)
  • If the State of Texas enacts a licensing requirement, the company must acknowledge that they understand that membership in NTRCA requires that the company comply with licensing requirements in accordance with state guidelines.
  • The company must agree to abide by the NTRCA Code of Ethics.
  • The company must provide recommendations for membership from 2 current members: 1) a current NTRCA associate member and 2) a current NTRCA contractor member.                                                                                                                                                              

To attain the status of ACCREDITED NTRCA contractor member, companies meet the following ADDITIONAL requirements:

  • The company must have been in the roofing business for at least 2 years.
  • The business operations manager or his designee at the company must have attended 2 NTRCA mentoring sessions and 2 NTRCA Lunch and Learns or 2 mentoring sessions and one NTRCA-approved training session. The company must have been an active member of the NTRCA (and in good standing) for at least 12 months prior.
  • The company, if listed on the BBB, must maintain an A rating.



Same Problem, Different State - Lack of Roofing Regulation Leads to Problems for Consumers

NTRCA has shared many local stories over the years about North Texans being scammed by unscrupulous contractors. Recently an all-too-familiar story ran on the news in Kentucky. Like the 87-year-old elderly widow we recently wrote about and appeared on the Dallas/Fort Worth news…in Kentucky, it was 81-year old Betty Campbell who recently got ripped off. Click here to watch the story.

It’s the same problem, in a different state. Lack of regulations for roofers in Kentucky led to shoddy work, and Betty Campbell learned the hard way that it's "buyer beware" there -- as it is in Texas. Her "roofer" moved in with the storms in 2012 and cleared out months later, leaving her and others with shoddy and/or uncompleted work.

In Texas (and Kentucky), ANYONE from anywhere with no insurance or credentials can be a roofer...and it's much easier for scam artists to take advantage of elderly people like Louise and Betty when there are no state regulations on roofers.

We want to help protect consumers. Consumers: before you ever sign a contract or hand over a check, please go to www.ntrca.com to check out NTRCA's list of tips and questions to ask of any roofing contractor that you may be considering.

Here are a few of those tips and questions to ask:

1. Are they in good standing with the Better Business Bureau? 
2. How many years of experience do they have as a roofing contractor in North Texas?
3. Are they insured? Don’t  hesitate to ask a roofing contractor for a certificate of insurance and make sure the coverage is in effect 
throughout your project. 
4. Where is the roofing company located? Has your prospective contractor just come to town with the storms? 
5. Do they have credit references? Ask for a list of local suppliers, and call them to ensure the roofing contractor is 
in good standing. You don’t want to be left footing the bill for roofing materials. 
6. Do they have customer references they can provide? Get a list of previous customers and call them.
7. Is the contractor going to obtain the appropriate municipal permits?
8. Are they asking for money upfront? Consumers should beware of paying before the job is complete. A partial 
payment for materials, however, AFTER they have been delivered to your home is not unusual.
9. Which roofing manufacturers are they certified to install? You can go to the manufacturer’s website to see which 
roofing contractors are certified to install their roofing system.
10. Is the roofer offering to “take care of” or “eat” your insurance deductible? Talk directly to your insurance company 
to ensure that any “deal” is legitimate and not insurance fraud.

For the full list of questions that NTRCA recommends asking, click here (English) or click here (Spanish).