Recap - Lunch & Learn: Neutralize the Insurance Adjuster - May 13

On May 13, roofing contractors started the learning early at 9 a.m. with an in-depth training session led by Chad Michael in partnership with CertainTeed. Attendees gained valuable insight into how to successfully navigate the insurance restoration process while staying within Texas state requirements.

Known throughout the industry as “The Practitioner,” Chad Michael shared practical strategies designed to help contractors maximize profits, strengthen documentation, and confidently work alongside insurance adjusters without relying on third-party solutions like public adjusters, appraisals, or litigation.

A special thank you to CertainTeed for partnering with us to make this educational event possible.

Highlights Included:

• Fundamentals of the Insurance Restoration Industry

• Understanding the Insurance Restoration Process

• Collecting Proper Documentation for Success

• Properly Performing Damage Inspections

• Conducting Meetings with Insurance Adjusters

• “The Code Game” — Using Building Codes to Win

• Properly Invoicing and Supplementing Insurance Claims

• And more!

Chad brought real-world expertise from restoration projects across the country. As the founder of the Insurance Restoration Training platform and the IESCertified.com Online Training Program, Chad’s mission is to empower contractors to confidently handle insurance restoration projects, properly document claims, maximize profitability, and stop leaving money on the table — all while avoiding unnecessary delays and third-party solutions.

If you are interested in watching the video of this training, it will be available by emailing membership@ntrca.com.

Check out the photos from the event: