What to Do After an Ice Storm

North Texas is no stranger to severe weather, but ice and severe cold don't come around all that often. As the area begins to thaw out, it's important for homeowners to check that water can leave the roof.

Your Post-Freeze Action Plan

When the temperature begins to rise and the sun comes out, follow these steps:

1. Safety First As you check around your home, watch for ice especially in shady spots. Also, be extremely cautious before setting up a ladder on the ice -- and against a frozen roof.

2. Look for frozen snow or ice on the edges of the roof.  Ice dams form when the ice starts to melt higher up on the roof, which is closer to the heat of your home, but the edges stay frozen. If the melting water cannot leave the roof, it can build up causing roof damage, water in the attic, and leaks.

3. DIY? If the ice dam is more slushy and you can get at the right angle to get the ice off your roof with a broom or rake, do so. Be sure to be gentle -- forcing the ice could cause more damage.

4. Call a Trusted Roofer Contact a vetted, local NTRCA member contractor for a professional inspection. This helps prevent more damage. They can determine if damage warrants an insurance claim. Most experts recommend getting a professional assessment before calling your insurance company—you'll know whether a claim is even necessary.

5. File Your Insurance Claim If damage is confirmed, contact your insurance agent to start the claims process. In Texas, you have one year from the storm date to file weather-related damage claims, but don't wait too long—earlier claims often receive better attention.

6. Meet the Insurance Adjuster With Your Contractor It can help to have your chosen roofing contractor present during the insurance adjuster's inspection. While your roofing contractor cannot negotiate your claim on your behalf, an experienced contractor can empower you to advocate for your roof. Plus, two sets of eyes are better than one.

7. Review and Sign Your Contract Once your claim is approved, review the detailed scope of work with your contractor and sign a contract before any work begins.

---